Good News! This is Ann from Cardholder Services!

Actually, it’s bad news.

On November 1, the FTC announced it had shut down 5 companies that were participating in the “Rachel from Cardholder Services” scheme, but over the last 3 days I have been being called relentlessly by “Ann from Cardholder Services”; I have been receiving phone calls from 701-671-9224, which is apparently a new prefix for Pacific Telecom Communications Group.

This article from the Telecom Compliance News Press gives abundant information about the scam and, based on the area code and prefix that is calling you, places you can lodge a complaint.  Here is the salient text from the article:

If you’ve received an unsolicited telemarketing call from Rachel at “Cardholder Services”, Tom with “Home Security”, or other robocall originating from a phone number listed below, it likely came from a telemarketer that has entered into a revenue sharing agreement with a public utility named Pacific Telecom Communications Group.
Pacific Telecom is involved in a scheme whereby they profit from the millions of seemingly illegal unsolicited telemarketing sales calls made each week that are identified with their phone numbers, all in apparent violation of 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule.
Pacific Telecom has a foreign “subsidiary” registered in Belize, which seemingly acts as a “shell” company to hide the identity of the individuals who initiate these outbound telemarketing calls and makes it difficult for regulators to investigate this activity.
Our analysis of FTC consumer complaint data shows that Pacific Telecom phone numbers are the target of over 25% of consumer telemarketing complaints to the FTC.  A staggering 208,362 complaints were filed with the FTC against Pacific Telecom phone numbers over a recent 3 month period alone.
The mastermind behind these schemes appears to be an attorney in Portland Oregon named F Antone Accuardi.  Although multiple State and Federal investigations are under way, so far Accuardi has not been brought to justice.

The more people that complain, the more the authorities will be motivated to keep working on shutting these bottom-feeders down.

This has been an Old Wolf public service announcement.

3 responses to “Good News! This is Ann from Cardholder Services!

  1. Nothing that you do will stop them from calling you. The major players behind this have made millions of dollars, which means that they are too big to fail.
    One of the major players specializes in aiding the rich with tax evasion and shell corporations set up in Belize. You can bet that the well to do in this country are not getting lower your credit card interest rate calls and due to that fact our government just considers a few phone calls a minor annoyance.
    The FCC has temporarily halted 5 of the minor non profitable boiler rooms. They will receive a slap on the wrist and be back at it within a few days. In the meantime the calls will continue since the major money is being made with what is called a CNAM revenue-sharing program through companies like
    In their own words: Every day your company makes thousands of outbound phone calls. Every one of those calls generates revenue for many companies, why not yours? Our CNAM revenue-sharing program helps you make money every time a Caller ID request is made by a phone carrier. A high-traffic call center can lose hundreds to thousands of dollars a day to phone carriers by allowing them to charge for access to your own data.

    You can now see why the criminals keep calling even though they know you won’t fall for their scam. If someone does make the mistake of answering the phone and falling for their con then it is just icing on the cake for them. These people are the lowest form of filth on this planet. The only way to stop this is to contact the FBI and ask why this crime family is allowed to operate and facilitate the ongoing criminal operations. This is one of the reasons that the RICO act was put in place, so why aren’t they using it. Is this because this isn’t a high profile, news worthy operation or is the FBI too understaffed and busy with Homeland Security issues. Maybe if we were rich they would take this seriously, but then if we were rich we would be using that criminal organizations services and protecting them.
    There is a blog site that has information on one of these operations:

  2. Pingback: The FTC versus the Hydra | Playing in the World Game

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