The “computer services” refund scam

A new sort of scam call has been infesting my phone in the last week or so. The number calling is 405-493-8251.

If you answer, you hear a recorded voice with a heavy female India accent telling you that “our company is closing and you are due a refund for computer services. Please press 1 to speak to an executive.” If you call back, the ringtone changes to an international-sounding one, and you are put in touch with someone in an Indian boiler room who asks you how much you paid for computer support last year.

Following the scam down the rabbit hole, I told the individual that I had paid $495.00. I was told, “I will refund you that amount right away.” I was then given step-by-step instructions to download and run either Supremo or TeamViewer, which would give them complete access to my computer.

It goes without saying, never do this! If you allow criminals to have total access to your computer, they would steal information or upload malware or ransomware to your machine. Any legitimate organization would not need remote access to issue a refund for something.

These drones are targeting anyone gullible or uninformed, but specifically people who were scammed by a previous con for fake computer assistance.

Be careful out there. Protect your elderly or vulnerable loved ones, and make sure they understand that things like this are the worst kind of scam.

The Old Wolf has spoken.

One response to “The “computer services” refund scam

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