Dear Verizon (not)

Multiple times a day, multiple times a week, my phone is assaulted with “Thank you for choosing Mariott!” or some other company – Hilton, Southwest Airlines, whatever script of the moment is selected by the robocalling software used by this never-sufficiently-to-be-damned timeshare flogger in Mexico.¹

Invariably, the caller ID shows a number with my own area code and prefix, still hoping that I’ll pick up thinking it’s a neighbor.

All I want is to be able to have these calls blocked at the source. Every call that comes in with an ID of (nnn) xxx-. Permanently.

Right now I can’t even get through to a real person; your tech support number fobs off every issue onto your digital assistant, which is as useful as a set of false teeth for a rooster. All it gives me is the option of blocking 5 different numbers… for 90 days. Given that there are roughly 10,000 spoofed number possibilities with my area code and prefix, that’s virtually no help at all.

Don’t try to tell me you don’t have the tech to address this issue. Those spoofed numbers come from somewhere, and they have to be transmitted by some means during the call, and you should surely have the ability to sniff those out and block them if the subscriber desires it.

Robocalls of all sorts are a major headache costing millions of Americans countless hours, massive amounts of money (for those who fall prey to scammers), and immeasurable frustration. But eliminating neighborhood spoofing seems to be an easy enough fix, and would eliminate a huge percentage of these calls.

I’m not impressed that you don’t seem to have the will to help your subscribers by providing this option.

The Old Wolf has spoken.


¹ I’d like to drop the cabrones who run this outfit into a Fargo-style wood chipper… very slowly. Since they’re out of the country, US laws can’t touch them and they know it – these calls have been going on for years, and it’s maddening.

One response to “Dear Verizon (not)

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