This showed up in Imgur recently, and it’s the second time I have seen it there. It makes a powerful lot of sense, and shows how badly broken our current system of employment is at all levels.
A twitter thread by @_danilo on 24 January 2020. A hat tip 🎩 to Phil Stracchino for the transcription.
After the premiere of Picard, [I] name checked Bruce Maddox, [and] decided to head back and watch Measure of a Man, TNG S2E09.
And it turns out Maddox is a bit of a tech bro. Startling how well this holds up three decades later. This kind of guy is still a problem.
As a refresher, The Measure of a Man was TNG at its hammiest, most thought provoking best.
A courtroom drama where the fate of Data hinges on the question of whether he is sentient being deserving of what we’d call basic “human rights”.
After Riker delivers a devastating presentation that proves Data is an elaborate machine, Picard joins Guinan for a drink.
Guinan warns Picard that civilizations love nothing more than to create “disposable people,” to do the jobs no one else wants, with no recourse.
Guinan’s point is that by creating a special category that allows Data to be property by an arbitrary distinction, the Federation risks creating a permanent underclass.
This was the lever Picard needed — he wins the argument by appealing to Starfleet’s high mindedness.
This got me to thinking about Silicon Valley innovation.
Today, androids are far beyond our technological capabilities. So what the Valley did was build it lean.
Rather than building artificial laborers, the tech industry invented artificial supervisors.
When the algorithm determines who gets fired, when you work, what you get paid, and everything else about your daily life, there’s no limit to the cruelty of the workplace.
The human needs of the laborers are invisible to the software.
You don’t need to invent an entire android under this model, nor do you need to bear the costs of manufacture.
The software becomes an abstraction around real humans, but the owners of the business never need see them or interact with them in a supervisory context. rows in a db.
We’re left with “algorithmically disposable people.” Entirely commodified labor that can be discarded at will.
No one has to look them in the eye when they’re fired. No one need think of their kids or dependent parents.
No one has to worry about a thing — except the workers.
Gig workers are precarious not only because they lack benefits, but also because the everyday bedrock of their work is determined by a black box algorithm designed to extract maximum profit for a distant corporation.
They are raw material to be optimized.
And what is so dark about this is that the software is perfectly suited to this task.
Software perfectly shields the humans profiting from this one-sided equation from confronting the personal toll it takes on the algorithmically disposable people the company is chewing through.
One of the most striking parts of @Mikelsaac’s Super Pumped¹ is how OPTIONAL it was for Uber management to interact with drivers.
They could hide away, pop out to interact with the drivers IF THEY WANTED, and go back into hiding again, and the machine kept working either way.
Footnotes
¹ This refers to Mike Isaac’s Super Pumped: The Battle for Uber, W. W. Norton & Company; 1st edition (September 3, 2019)
Playing in the World Game 